Contrast and colour
Text contrast against the background of at least 4.5:1. Important information is not conveyed by colour alone.
- Buttons
- Text
- Errors
Website accessibility to WCAG 2.1 AA.
Since 28 June 2025 the Latvian Accessibility of Goods and Services Law has been in force, and it also covers online stores. We check your site against the WCAG 2.1 AA criteria and fix what we find in the code itself.
Who it applies to
Who must be accessible.
A simplified overview, not legal advice. Check your own case with a lawyer or with PTAC.
Applies
- Online stores selling to consumers
- Passenger transport websites and tickets
- Banking and financial services for consumers
- E-books and digital content sales
Does not apply
- Microenterprises: fewer than 10 employees and up to 2 million € a year
- A brochure site with nothing to buy
- A B2B store that does not sell to consumers
- An archive not updated after 28.06.2025
Audit
How the audit works.
Automated tools such as Lighthouse and axe find only part of the issues. That is why we also go through the purchase path with a keyboard and a screen reader.
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Step 1
Automated check
Lighthouse and axe for every page template: home, category, product, cart and checkout.
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Step 2
Manual check
A purchase using only the keyboard and a screen reader, the way someone who cannot see the screen would do it.
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Step 3
List of findings
For each finding: the WCAG criterion, where it is on the site and the amount of work.
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Step 4
Fixes and re-check
We fix it ourselves or give the list to your developer. After the fixes we check again.
Accessibility report
your-store.lv
Sample
- Templates checked
- 12
- Criteria met
- 41 / 50
- Critical findings
- 4
Main findings
| Criterion | Finding | Where | Work |
|---|---|---|---|
| 2.1.1 | The cart cannot be reached with a keyboard | Cart | 3 h |
| 4.1.2 | Icon buttons have no name | Header | 1 h |
| 1.4.3 | Button text contrast 2.9:1 | Whole site | 1 h |
| 1.4.1 | Form error shown only by colour | Checkout | 2 h |
| 1.1.1 | 34 products have no alt text | Catalogue | 2 h |
| 2.4.7 | Focus is not visible | Whole site | 1 h |
Fixes: 10 h of work, then a re-check
Sample
What we check
Six areas we check.
In a 2026 PTAC survey only 19% of residents said they know well what digital accessibility is, while 86% think online stores should be accessible.
Keyboard and focus
The site can be used without a mouse, and it is always clear which element is active.
- Menu
- Cart
- Dialogs
Screen reader
Buttons and links have names, headings follow the right order, images have alt text.
- ARIA
- Headings
- Alt
Forms
Fields have labels, and the error message says exactly what to fix.
- Labels
- Errors
- Enquiry
Purchase path
From product to payment using only the keyboard, including parcel locker choice and the delivery form.
- Cart
- Parcel lockers
- Payment
Video and images
Captions for videos with speech, alt text for products and banners.
- Captions
- Alt text
- Banners
Prices
What accessibility costs.
The amount of fixing depends on the theme and plugins, so you get an exact estimate after the audit. For sites we build, a basic check is part of development.
First step
Audit
Page templates and the whole purchase path against WCAG 2.1 AA.
from 390 €
+ VAT one-off
Get in touch
Included
- Up to 12 page templates
- Purchase with keyboard and screen reader
- Findings with WCAG criteria
- Estimate for the fixes
After the audit
Fixes
We fix the theme and templates, not with a widget on top of the site.
By estimate
Get in touch
Included
- In WordPress and WooCommerce code
- Re-check after the fixes
- Accessibility statement on the site
- Short guide for content editors
For a new site
New website
For sites we build, a basic WCAG 2.1 AA check is part of development.
Included
Website development
Included
- Contrast checked already in Figma
- Semantic HTML and ARIA
- Keyboard check before launch
- Lighthouse accessibility check
When we build a site from scratch, accessibility goes into the design instead of being fixed afterwards.
Website development →
FAQ
Questions about accessibility.
Did not find yours? Write to us and we will reply within the same working day.
If you sell to consumers and you are not a microenterprise, most likely yes. A microenterprise has fewer than 10 employees and an annual turnover or balance sheet of up to 2 million euros. Check your own case with a lawyer or the Consumer Rights Protection Centre (PTAC).
No. A widget changes how the page looks, not its code. Buttons still have no names, and if the cart cannot be reached with a keyboard, the widget does not change that.
International web accessibility criteria: 50 requirements at levels A and AA. The European standard EN 301 549, which the accessibility requirements rely on, uses exactly these criteria for websites.
For a typical online store about 5 working days from receiving access. The timeline for fixes goes into the quote.
The consumer first contacts the store. If the issue is not fixed, they can file a complaint with the Consumer Rights Protection Centre, which supervises compliance with this law.
We fix WordPress and WooCommerce sites fully in the code. On Shopify and Wix Studio the platform limits some settings, and we point this out in the report.
Let's start
Send us your store link.
We will check where shoppers get stuck.
Request an audit We reply within the same working day.
The first consultation is free.